India → India
Your Indian customer, dealer or government buyer is paying late. Establish the opening position and the work needed to move it.
Domestic receivablesPAYMENT PROBLEMS · FIND YOUR ROUTE
Sales made. Payment still outstanding?
Start with the problem you recognise. Find what needs establishing, how GGA can help and the evidence behind the approach.
GGA India · Updated 9 November 2026
THREE DIRECTIONS · DIFFERENT OPERATING NEEDS
Start with where the money is owed.
India → overseas
Your overseas buyer has not paid. Coordinate the recovery position with insurance and bank work where relevant.
Global Receivables DeskOverseas → India
Your Indian buyer has not paid and you need someone to establish the position and work the agreed route locally.
India DeskWhich domestic payment problem looks familiar?
Dealer stopped buying, still not paying
Reconstruct the account, settle the evidence for schemes or returns and establish who owns the next action.
Inactive dealer balancesService or AMC invoices are piling up
Match the invoice to the agreement, service evidence and customer acceptance path.
Post-sale receivablesProject complete, release items still open
Separate retention, cash deposits, final bills and guarantee discharge.
Project close-outApproved invoice missed another payment run
Find the precise stage between receipt, acceptance, approval and payment.
Payment-readiness checksTargets met, but the old book keeps ageing
Separate current receipts from movement on the same opening old balances.
The old-book problemIndia subsidiary needs local follow-through
Work dealer, corporate and government exceptions within group systems and approvals.
MNC India executionYour overseas buyer has not paid.
Who will act in the buyer’s country?
Understand GGA’s coordinating role and the agreed overseas execution before appointing anyone.
The role splitNeed help preparing an ECGC claim
Build an indexed, reconciled record with missing information clearly identified.
Claim-file preparationNotification or insurance claim is stuck
A late step, query, pending decision and rejection need different handling.
Insurance problemsThere is no insurance cover
Assess the commercial recovery position without inventing an insurance remedy.
Uninsured recoveryBuyer proposes instalments or a discount
Coordinate the actual permissions and advice before accepting a material change.
Settlement coordinationCash arrived but records remain open
Keep recovery, indemnity and bank-record closure distinct.
Closure workYou are outside India. Your Indian buyer has not paid.
No local team in India
See what India-side engagement, evidence work and reporting should establish.
India-side executionThe buyer says the bank is blocking payment
Establish the actual explanation, missing step and responsible party.
A banking explanationUncertain debtor identity or operating position
Check the contracting entity and material evidence without assuming what cannot be verified.
Debtor verificationIndia Desk introductions are also available in selected languages. Further guides and case handling are in English unless otherwise agreed.
Before you appoint GGA, see what the work produces.
An account-action record
Cause, evidence, owner, next event and cash status—illustrated without client data.
View the specimenA cross-border progress report
Who acts, what is established and which approval is still needed.
View the specimenScope, fees and the first email
A direct discussion, written authority and route-specific terms.
How to startTHE FULL LIBRARY
Every payment question we answer, in the words buyers use.
Each answer explains what is probably going on, the options, what to do this week and when outside help is worth it.
Dealers and distributors
- Dealer collections slipping? In-house team, collection agency or partner
- Our dealers have stopped buying and stopped paying. How do we recover the money?
- Your dealer won't pay until his scheme and claim credit notes are settled. What now?
- Your dealers pay only at season end or keep running over their credit limit
- You have terminated a dealer who still owes you money. How do you recover it?
Corporate and B2B customers
- Customer not paying your invoice in India: what to do
- Your customer pays every invoice late. How to get paid on time, and ahead of other suppliers
- Why is my invoice stuck "in approval" at a large customer, and how do I get it paid?
- Customer short-paid, raised debit notes or disputed the invoice: how do I recover the money?
- Your customer says it has paid, but the receipt won't match the invoices
- Thousands of small service, spares and AMC invoices are unpaid. How do we collect them?
- Liquidated damages deducted from our bill: how do we get them back?
- Collections target missed again at month-end? Why the forecast keeps failing
- Are receivables older than one or two years still worth chasing?
- Which of your customers will pay late next quarter? The early warning signs
- Should your sales team collect payments, or someone else?
Government, PSU and project dues
- Government department or PSU not releasing my payment: where is the bill stuck and what can I do?
- State government bills pending for months: how do contractors and suppliers get paid?
- GeM payment delayed: how do you get the buyer to pay your bill?
- Government bills pending before 31 March: how to get them passed before the budget closes
- Need someone to follow up Government payments? What a legitimate partner does
- Retention money not released after project completion: how to get it back
- EMD, security deposit or bank guarantee not released: how to get it back
Legal routes, MSME and insolvency (India)
- Should I send a legal notice to recover an unpaid invoice?
- A customer company's cheque has bounced. What are my rights under section 138?
- My buyer has not paid within 45 days. How do I file an MSME delayed payment complaint?
- My customer has gone into insolvency. What happens to the money they owe me?
Choosing help and what it costs
- Looking for a B2B collection agency in India? Read this before you hire one
- Thinking of outsourcing collections? What to hand over, and what to keep
- What does a collection agency cost in India, and what does GGA charge?
- Looking for a debt collection agency in India? How to choose one you can trust
- How long does it take to collect a debt in India, and what does it cost?
Indian exporters owed by overseas buyers
- Overseas buyer not paying: what an Indian exporter should do in the first 30 days
- My overseas distributor has stopped paying: what can an Indian exporter do?
- A foreign ministry or state agency owes us money: how does an Indian exporter get paid?
- Buyer refused to take the goods at the destination port: what now?
- LC documents refused for discrepancy: what can an exporter do?
- Unrealised export bill in EDPMS: what the FEMA 2026 rules mean for an exporter
- Your overseas buyer hasn't paid. How to file an ECGC claim.
- ECGC claim rejected: what can an exporter do now?
- An ECGC notification or claim has a problem. What now?
Foreign companies owed by an Indian buyer
- Our Indian customer has no complaint about the goods but still has not paid. Why?
- My Indian distributor has stopped paying. What can we do?
- An Indian government department or PSU has not paid us. What can we do from abroad?
- Your Indian customer says its bank or the RBI won't let it pay you. Is that true?
- Your Indian customer paid less and says it deducted tax. What now?
- Is my Indian customer still in business? How to check before you chase
- Should you send a legal notice to an Indian company that hasn't paid?
- How long do we have to bring a claim against an Indian company for an unpaid invoice?
- I have a court judgment against an Indian company. How do I enforce it in India?
- How do I enforce a foreign arbitration award against an Indian company?
- Can a foreign supplier start insolvency proceedings against an Indian buyer?
- Why is our India DSO the worst in the group?
Checking a customer, dealer or vendor first
- Is this company genuine? How to check an Indian company before you trade with it
- How to verify a GST number, and what a valid GSTIN does not tell you
- Who really runs this company? How to check directors, other directorships and related parties
- How to check court cases against a company in India
- Has this company defaulted on loans? How to check its CIBIL report, charges and defaults
- How much credit should you give a new B2B customer?
- Dealer and distributor KYC documents: what to collect before you appoint, and what each one proves
- Is your dealer in trouble? The warning signs to check before the next dispatch
- Is a key supplier in trouble? Early signs of supply failure and what to check
- A vendor asks you to pay a new bank account. How to check it isn't fraud
B2B receivables recovery by city
Ahmedabad · Bengaluru · Chandigarh · Chennai · Coimbatore · Delhi NCR & Gurugram · Guwahati · Hyderabad · Jaipur · Kochi · Kolkata · Mumbai · Mysuru · Nagpur · Patna · Pune · Ranchi
TAKE THE NEXT STEP
Your team has followed up. What is still preventing payment?
Email a short outline of the seller and buyer locations, unpaid amount, age and the explanation currently being given.
Start with a high-level summary. Please do not attach confidential documents to your first email. Sending an email does not create an engagement, charge a fee or confirm acceptance.
Basis and limits: Buyer questions and operating routes mapped from GGA’s supplied November profiles, R69 website and Website Content & Implementation Master. Search wording reflects creditor situations, not measured keyword demand.
Content updated 9 November 2026. GGA India. General service and process information; case-specific legal, insurance and banking decisions require the applicable records and professional review.