GGA coordination
Organise the file, maintain the chronology, track evidence and decisions, and coordinate the work agreed with the creditor.
SAMPLE WORK PRODUCT · INDIA DESK & GLOBAL DESK
What should a cross-border recovery report tell you?
The creditor needs to distinguish what the buyer said, what the evidence shows, what the appointed parties did and which decision comes next.
GGA India · Updated 9 November 2026
A foreign creditor should not have to guess what is happening.
ILLUSTRATIVE SPECIMEN · NOT A CLIENT OUTCOME OR PARTNER ENDORSEMENTThe report below demonstrates a working structure, not a promise that a particular jurisdiction, adviser or recovery action is available. Country capability, case acceptance, appointments and authority must be confirmed for the actual matter.
It keeps the legal debtor, acknowledged and disputed amounts, evidence gaps, action ownership, approved costs and next decision visible. A buyer’s explanation is separated from what the case record establishes.
The first page: a controlled case summary
| Field | Illustrative content |
|---|---|
| Direction | Overseas creditor → Indian buyer, or Indian exporter → overseas buyer; selected when the case is opened. |
| Claim identity | Creditor, contracting debtor, invoices, currency and current balance, linked to the underlying records. |
| Current blocker | Buyer gives a documentation or acceptance explanation; supporting evidence is still being checked. |
| Evidence received | Contract/PO and invoice records available; the identified acceptance item remains outstanding. |
| Latest event | A request for the missing record has been acknowledged. No payment approval or funds transfer is inferred. |
| Agreed next action | Client supplies the source record; the assigned case owner confirms the responsible buyer-side contact and follow-up event. |
| Client decision needed | Approval is required before any new external cost, specialist appointment or settlement outside existing authority. |
| Cash position | No verified receipt in this specimen. Expected payment is not added to cash collected. |
Show who is doing the work.
Local execution
For the India Desk, the agreed India-side work; for the Global Desk, accepted overseas execution through the relevant participant. Name the actual role and scope in the live engagement.
Specialist and client decisions
Qualified counsel, insurers and banks retain their respective functions. The creditor retains the settlement and expenditure authority defined in the engagement.
Where insurance or export records are relevant
| Workstream | Report what happened | Do not imply |
|---|---|---|
| Commercial recovery | Buyer response, dispute position, agreed action and any matched receipt. | That a promise or proposed settlement is paid cash. |
| Insurance | Notification/claim status, actual acknowledgements, query response and permissions to be checked. | That filing establishes cover or guarantees an indemnity. |
| Bank/export records | Record matching, requested documentation and the institution’s acknowledged status. | That cash receipt alone confirms EDPMS or other record closure. |
| Legal/specialist | Instructed advice, relevant dates and approved action. | That a website summary establishes a deadline or available remedy. |
| Financing-bank cover, where applicable | Separate bank-owned obligations and the coordination record. | That exporter action automatically completes the bank’s process. |
The Global Desk describes four core workstreams. The ECGC material separately identifies financing-bank cover where relevant. The case record should include the applicable work without assuming every receivable has the same insurance or financing structure.
What would justify a closure entry?
The report should state what closed and why. A buyer receipt, insurer indemnity, agreed withdrawal, unresolved claim or exhausted recovery route are not interchangeable outcomes. Retain the evidence and authority for the recorded position.
For an insured export, keep buyer recovery and insurer payment separately reconciled and follow the applicable instructions for any later recovery. For an overseas creditor collecting in India, the agreed payment destination and any matching requirements should be clear before reporting receipt as complete.
TAKE THE NEXT STEP
Need a clear view of a cross-border receivable?
Email the seller and buyer countries, approximate claim value, overdue period and the current reason for non-payment.
Start with a high-level summary. Please do not attach confidential documents to your first email. Sending an email does not create an engagement, charge a fee or confirm acceptance.
Basis and limits: GGA India Desk, Global Desk, ECGC and engagement material in the supplied R69 website; Website Content & Implementation Master, section 21. All entries are illustrative and do not establish international recovery or insurance outcomes.
Content updated 9 November 2026. GGA India. General service and process information; case-specific legal, insurance and banking decisions require the applicable records and professional review.