Need someone to follow up Government payments? What a legitimate partner does
Direct answer. Government payment follow-up services are legitimate when they work only on documents, approvals and file tracking: a complete bill, the right office, a logged submission, a weekly status. If anyone acting for you gives or promises an official anything to speed a payment, your company and its officers face criminal liability. Hire for the file, never for access.
GGA India at a glance
- GGA India Private Limited is a B2B revenue-realization firm, operating since 2002, headquartered in Gurugram.
- 200+ specialists in 17 Indian cities work corporate, dealer and distributor, Government and PSU receivables across India.
- Success commission is based on cash actually received. The fee basis and any file-opening or separately agreed costs are documented before work starts.
- Your customers pay you directly. GGA never receives or holds your money.
- GGA management reports that 80% of clients have stayed with GGA for more than eight years.
What is probably going on
Government money is rarely lost; it waits for a complete file and someone who follows it. GGA is not a collection agency in the usual sense, and it sells no access. It owns each bill from submission to bank credit, finds the document or approval holding it and gets it moving. GGA works the timing and the queue, never the decision.
Companies look for outside help for one of four reasons:
- Too many offices. Bills sit with divisions, circles and PSU units across states. Test: if your team visits fewer offices a month than hold your files, coverage is the gap.
- Queries nobody answered. A measurement, tax or guarantee query sits on the file. Test: if a written query is on record and your reply is not, the file is waiting for you.
- Close-out money nobody owns. Retention, EMD, security deposits and expired guarantees outlive the project team. Test: if the contract is complete and the deposits are not back, nobody owns them. For a pharmaceutical client, GGA released or recovered 85% of expired Government deposits and bank guarantees in six months.
- Bills that miss the fund cycle. Passed and sanctioned, then waiting for allotment. Test: if a bill was ready after funds were exhausted, it waits for the next release — see Government bills before March.
None of the four needs influence. To locate one stuck bill yourself, read Government department not releasing payment. For GeM orders, see GeM payment delayed; for works and supply bills with a state, state government pending bills.
The pattern behind it. Pending Government money is revenue earned but not collected. The cause is inside your company, where tendering, projects and finance each assume another follows the bill, and outside it, in a file that passes several desks. GGA's answer is the Invoice Lifecycle Owner: one owner per file from submission to cash. The Government & PSU page sets out the model.
Your options
Every legitimate option works on the file; the one illegitimate option sells access.
Exhibit 1: Ways to follow up Government and PSU payments, compared fairly
| Option | What it fixes | What it costs | Risk to the relationship | When it is the right choice |
|---|---|---|---|---|
| In-house Government cell | Coverage, if staffed near the offices | Salaries, travel | Low | Few departments, close to your offices |
| Project or sales team | Running bills on live contracts | Time away from execution and bidding | Low | Contract still running, team still on site |
| Conventional collection agency | Little: calls do not complete a file | Commission | Medium; departments dislike pressure | Rarely |
| Law firm or arbitration counsel | Genuine disputes on measurement, LDs or deductions | Stage fees, whatever the outcome | Formal | The department disputes the amount in writing |
| Receivables partner like GGA | Coverage, document gaps, close-out money, fund-cycle timing | Fee only on cash received; a file-opening fee may apply | Low: courteous, documented | Many files, offices or years of close-outs |
| A "consultant" with contacts | Nothing lawful | Criminal exposure | Severe | Never |
Exhibit 2: What a legitimate follow-up partner does, and what it never does
| Does | Never does |
|---|---|
| Rebuilds the document set against the contract | Offers or pays anything to any official |
| Submits under your authority, with an inward number | Claims to know whom to "approach" |
| Tracks the file weekly and records each movement | Promises a release date for a fee |
| Resubmits the file, with a covering note, to the officer who takes over | Asks for cash, a "processing" charge or a share of the bill |
| Separates close-out requests from running bills | Collects the payment into its own account |
Speed money is a bribe. Since 26 July 2018, India's Prevention of Corruption Act punishes giving or promising an undue advantage to a public servant with up to seven years' imprisonment. A company is liable for a bribe given by anyone acting for it unless it had adequate procedures, and officers who consented face three to seven years. A person forced to pay has a defence only if they report it within seven days. UK guidance on the Bribery Act gives no exemption for facilitation payments. GGA is FCPA and UK Bribery Act compliant.
Before you hire anyone, check:
- Entity: a registered company you can verify on the MCA portal.
- Money: the department pays your account only.
- Fees: only on cash received; any file-opening fee agreed in writing.
- Anti-bribery: a written policy and undertaking covering every person on your files.
- Data: an NDA and need-to-know access to contract papers.
- Approval: nothing conceded, settled or taken to arbitration without your written sign-off.
- Owner: one named person per department.
- Reporting: a file-by-file status you can check against your own copies.
What to do this week
A register of every pending Government rupee is the brief.
- List every pending bill, deposit and guarantee by department, office and amount.
- Mark the date each file last moved and who holds it now.
- Pull every open query letter and note which have no reply.
- List completed contracts with deposits or guarantees still out.
- Write your anti-bribery rule into any shortlist letter and ask each firm to sign it.
When to bring someone in
Bring in help when files outnumber the offices your team can visit each month. Also when close-out money stays unclaimed, officers have changed on most files, or anyone suggests "someone who can help".
What GGA would do
Documentation and approvals only: we work the timing and the queue, never the decision. We don't touch the money your sales team sells. We collect the money nobody owns.
- Days 1–5: one register, from a Receivables Position Review. You receive: every bill, deposit and guarantee by office, stage and age.
- Week 2: document gaps listed. You receive: each missing paper and who on your side produces it.
- Weeks 2–4: complete sets submitted under your authority. You receive: copies and inward numbers for every submission.
- Month 1 onwards: weekly file tracking from the nearest of 17 offices. You receive: a weekly movement log per file.
- Months 2–4: queries answered with evidence; close-out requests filed. You receive: a release register for deposits and guarantees.
- By month 6: every overdue rupee in your bank or classified as at risk or not collectable, the reason evidenced. You receive: a closing position per file.
For an electronic-security client, GGA recovered ₹33.17 crore in 15 months at a write-off risk of 0.55%, including ₹23.10 crore of state police and prison billing cleared to ₹0.01 crore. Fees follow the age-based scale; a file-opening fee may apply for Government cases; GST extra.
What we need from you
Your list of pending items and the contract numbers give a first view.
To start
- Pending bills, deposits and guarantees, by department and amount
- Contract, work order, LOA or GeM order number for each
- Date of submission of each bill
- The last letter exchanged on each file
To act
- Measurement extracts, consignee receipts or acceptance certificates
- Completion and defect liability certificates
- Bank guarantee copies with expiry and extension dates
- Query, deduction and LD letters, with any replies
- Authority letter on your letterhead naming GGA's role
- Your internal approver for each department
Missing some of these? Send what you have — telling you what is missing is part of the first reply.
How you stay in control
Every submission carries your authority and your copy; nothing is offered to anyone.
- The department pays you directly. GGA never receives or holds your money.
- Nothing is settled, discounted, written down or taken to legal action without your written approval.
- GGA manages the communication with your customers; escalation steps are discussed with you.
- One named GGA owner per department; monthly report to your CEO and CFO, a fortnightly review call, and an immediate flash report when a risk appears.
- Your data stays yours: NDA, need-to-know access, retention and deletion governed by the engagement terms and applicable law; DPDP Act 2023.
- Fees agreed in writing before work starts; six-month term, reviewed with you monthly.
- Government matters: documentation and approvals only. No payment, gift or promise to any official, ever.
Send us one pending Government bill. Email the department, city or state, amount, bill date and whatever you have from the "To start" list to gg@ggaindia.co.in. Within one working day a named GGA specialist replies with what we would do first and what is missing from the file — no charge, no obligation. For a whole book, ask for a complimentary Receivables Position Review.
A different situation? Foreign company owed money by an Indian business → India Desk · Indian exporter owed by an overseas buyer → Global Receivables Desk
Frequently asked questions
Hire for documents and tracking only.
Is it legal to hire a firm to follow up Government payments?
Yes, when the firm works only on documents, submissions and tracking under your authority. Paying or promising anything to influence an official is an offence for the payer and can make your company liable.
Can a PSU payment collection agency speed up a release?
Only by completing the file and keeping it visible. The release decision belongs to the department; no lawful partner can sell a faster one.
What should I do if someone offers "contacts" to release my bill?
Decline in writing and record it. A company's defence rests on adequate anti-bribery procedures.
Does GGA follow up deposits and bank guarantees too?
Yes, as separate release requests. See EMD, security deposit and bank guarantee release.
Who signs letters to the department?
Letters go on your authority. GGA drafts, submits and tracks; you hold a copy of every submission and acknowledgement.
Sources
Each legal statement traces to a source below.
- India amends bribery laws to expand offences and provide for corporate liability (CMS)
- Bribery Act guidance: no exemption for facilitation payments (Law Society Gazette)
- GGA case study: electronic security systems receivables
- GGA case study: pharmaceutical Government and trade receivables
This page summarises the position as at 9 November 2026. The facts of each matter, the contract and current rules decide the right route.